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PRIVACY POLICY

Oasis Island Adventures LLC
Last Updated: November 2025

1. INTRODUCTION

Oasis Island Adventures LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book a tour, or interact with our services.

By using our website or booking a tour, you agree to the practices described in this policy.

2. INFORMATION WE COLLECT

A. Information You Provide Directly
We may collect:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Tour participant info (age, physical conditions relevant to safety)

  • Messages sent via contact forms

  • Emergency contact info (if requested for certain tours)

B. Information Automatically Collected
When you browse our website, we may collect:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Session duration

  • Cookies and usage data

Wix, Google Analytics, and booking widgets may also collect anonymized analytics data.

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process bookings and payments

  • Provide customer service

  • Confirm reservations and send reminders

  • Improve website performance and user experience

  • Ensure safety during tours

  • Comply with legal obligations

  • Communicate important updates or weather-related changes

  • Prevent fraud and unauthorized transactions

We do not sell your personal information to third parties.

4. HOW YOUR INFORMATION IS SHARED

We only share information with:

  • Payment processors (Stripe, Wix Payments)

  • Booking platforms (Bókun, Viator, GetYourGuide)

  • Website services (Wix)

  • Tour guides on your scheduled tour (for safety and logistics)

  • Legal authorities if required by law

All third-party partners follow their own privacy and security policies.

5. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies to:

  • Improve website performance

  • Track analytics

  • Remember preferences

  • Support booking widget functionality

You can disable cookies in your browser settings, but the website may not function fully.

6. DATA SECURITY

We take reasonable measures to protect your information, including:

  • Encrypted payment processing

  • Secured booking systems

  • Limited access to customer data

  • Protected user accounts

No system is 100% secure, but we follow industry best practices.

7. DATA RETENTION

We retain customer information for:

  • As long as necessary to provide services

  • Legal and tax obligations

  • Safety and liability requirements

You can request deletion of your data unless we are legally required to retain it.

8. YOUR RIGHTS

You may request at any time:

  • Access to the personal data we hold

  • Corrections to inaccurate information

  • Deletion of your data (unless required by law)

  • To opt-out of marketing communications

To make a request, contact us at:
📧 oasisislandadventurespr@gmail.com
📞 787-478-4594

9. THIRD-PARTY LINKS

Our site may contain links to outside services (e.g., YouTube, Instagram, booking platforms). We are not responsible for the privacy practices of external websites.

10. CHILDREN'S PRIVACY

We do not knowingly collect personal information from children under 13 without parental consent.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy as our business and legal requirements evolve. Updates will be posted on this page with a revised “Last Updated” date.

12. CONTACT INFORMATION

For privacy questions, concerns, or requests, contact:
Oasis Island Adventures LLC
Email: oasisislandadventurespr@gmail.com
Phone: 787-478-4594

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